The Portugália Restauração Group is at your disposal for any clarification or resolution of issues related to the service provided at its establishments.

We also inform you that, as a consumer, you may resort to an Alternative Dispute Resolution (ADR) entity:

Centro Nacional de Informação e Arbitragem de Conflitos de Consumo (CNIACC)

CNIACC – National Centre for Consumer Conflict Information and Arbitration

Address: Rua D. Afonso Henriques, n.º 1

4700-030 Braga
E-mail: geral@cniacc.pt

Phone: 253619107
Site: www.cniacc.pt

Porto Consumer Information and Arbitration Centre (CICAP)

Address: Rua Damião de Góis, 31, Loja 6,

4050-225, Porto
E-mail: cicap@cicap.pt

Phone: 225508349
Site: https://www.cicap.pt/

Consumer Conflict Arbitration Centre of the Coimbra Region (CACRC)

Address: Av. Fernão Magalhães n.º 240, 1º

3000-172 Coimbra
E-mail: geral@cacrc.pt

Phone: 239 821 690
Site: https://www.cacrc.pt/

Consumer Conflict Arbitration Centre of Lisbon (CACCL)

Address: Rua dos Douradores, nº 112 - 2º
1100 - 207 Lisboa

E-mail: juridico@centroarbitragemlisboa.pt

Phone: 218807030
Site: http://www.centroarbitragemlisboa.pt/

Algarve Centre for Consumer Conflict Information, Mediation and Arbitration (CIMAAL)

Address: Avª. 5 de Outubro, nº. 55, R/C Dtº.
8000-075 Faro, Portugal

E-mail: info@consumoalgarve.pt

Phone: 289 823 135
Site: https://consumoalgarve.pt/

Article 18 of Law No. 144/2015, of September 8
For updates and more information, please consult the Consumer Portal at https://www.consumidor.gov.pt/